Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

SERVPRO and their reconstruction subcontractor, Blue Dot, were very responsive, even coming on a Saturday to get the work done. They did painting, added new floor baseboards, dry wall, installed new tiling, and new light fixtures. Very pleased with the overall work. Prior to putting in the drywall I asked that they seal all the cracks in the original wall to stop further water damage and insects from coming into our bathroom. They were very good about spraying foam sealant before closing the wall with drywall. Overall, they were very easy to work with, cleaned up afterwards, and very responsive. Would recommend them highly.

Thankfully I never been in a disaster situation but with the help of SERVPRO (of East Honolulu) I can confidently say I'm ready if there ever came a time. They built this profile and even drew out a fire escape plan for me. I was also unaware of all the services they provide and that they are available 24/7. I was pleased with their knowledge and professionalism. 

Lorenzo and Jo at SERVPRO (of East Honolulu) created me an Emergency Ready Profile (ERP) and I never realized how much I didn't know about my property and that I didn't have an actual emergency plan if something were to go wrong one day. I have 3 kids and 6 dogs, and I didn't even have a fire escape plan. Thanks to SERVPRO, I'm now prepared. 

Thank you to the ladies who always answered my calls so patiently and politely. Thank you to Dylan who came everyday, always polite and on time - checking the fans and dehumidifiers and explaining the process and progress. Thank you Lorenzo for the work he did on the estimate report and most of all Thank you to Arnold and his workers who came to do the repairs. The work they do is excellent and they are so efficient and leave everything in order. I can't thank them enough for making my place livable again