What a storm is and is not

1/6/2017 (Permalink)

What Storm is:

A controlled response managed by one or more SERVPRO^® Storm Sites which are operated by one of four Franchise owned teams.  These Storm Sites are committed to being in a constant state of readiness.  Always answering the call and mobilizing to service National Accounts clients’ customers.  Always willing to assist the Local Franchises in servicing spikes in volume for which they have difficulty getting to all customers in a timely fashion.

What Storm is not:

Storm is not a severity initiative, so it is not LLRT or ERT response. However, commercial or large losses often occur in a Storm affected area. When they do the Storm Leaders work with CLLD and the LLRT or ERT Franchises to respond to opportunities and manage the work produced.

Storm Response is managed in six phases:

1. Promote and Plan
2. Monitor the Potential Event
3. Activate the Event
4. Execute the Event
5. Exit the Event
6. Post Event